Reference

Privacy Policy for Your amo888 Account

amo888 Privacy Policy explains what we collect, why we use it, and how you can request changes before opening an account.

Clear data purposesWallet record detailsPhone verification stepsRequest access or changes
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amo888 Privacy Policy for Your amo888 Account
CONTACT ROUTES

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A direct request helps us locate the right account record without exposing details to the wrong person.

Account data request Send your request through the account support path and include the phone number linked to your profile. We use that detail to locate the correct record, then explain which account data we can provide, correct or remove where local law permits.
Wallet record question If a DANA, OVO, GoPay, QRIS, bank transfer or virtual account reference looks unfamiliar, tell us the date and reference shown in your account. We compare the payment record with your profile and explain the status without asking you to share a wallet password.
Login privacy concern For an unexpected login, repeated phone prompt or unfamiliar device signal, contact account support from your signed-in path when possible. We can check recent access details, help secure the account and explain what device information the Privacy Policy covers.
DATA HANDLING

Six Practical Privacy Policy Details

We keep this policy practical by connecting each data category to an account action you recognise.

Account details

We use your submitted contact and account details to create your profile, send account messages and connect requests to the right person. Keeping your phone number current also helps us complete phone verification before sensitive account or Privacy Policy questions are discussed.

Device signals

Your browser, device type, session time and related technical signals can help us recognise unusual sign-in behaviour. These details support account protection when you move between a mobile browser and desktop, without giving us access to private files on your device.

Cookies

Cookies and similar storage can keep a signed-in session working, remember necessary preferences and help us understand whether a page request belongs to your account. You can manage browser storage, but blocking required cookies may interrupt login or phone verification.

Payment matching

A DANA, OVO, GoPay, QRIS, bank transfer or virtual account reference helps us match a payment event with your account. We use the reference and status for reconciliation; we do not ask for your wallet PIN or banking password.

Retention period

We keep account, payment and support records only for the period needed to operate services, investigate security events, resolve disputes or meet legal duties. When a record is no longer needed for those purposes, our handling process calls for deletion or removal of direct identifiers.

Correction request

If your contact detail, verification status or account record is inaccurate, contact us with the specific field you want checked. After confirming account control, we assess the request under applicable rules and tell you whether we can correct, restrict or remove that record.

Privacy Policy Questions About amo888

These Privacy Policy answers address the questions we expect before an Indonesian customer opens an account. They explain the data connected with login, phone verification, local payment references, cookies, retention and requests for account records. If your situation is different, contact us through the account support path with the phone number linked to your profile. We will use the details needed to identify your request and avoid asking for unnecessary wallet or banking credentials.

It covers account details, phone verification, login and device signals, cookies, support messages, payment references and retention. It also explains how we use these records for account operation, security checks, payment matching and legal duties, plus how you can ask about access, correction or removal where local law permits.

We may collect the contact details you submit, phone verification status, login times, browser or device signals and records of requests made through support. We do not need your DANA, OVO, GoPay or banking password to match a payment reference with your account.

The payment flow can create a reference, amount, status and timing record so we can connect a DANA, OVO, GoPay or QRIS event to your account. We use those details for reconciliation and support, while wallet credentials remain with the payment service.

Yes, where local law permits. Contact account support from your signed-in path or use the phone number linked to your profile. Tell us whether you want a copy, a correction or another action. We may complete phone verification before sharing account-specific records.

Required cookies can keep your session active and support login or phone verification. Device and browser signals help us identify unusual access when you switch between mobile and desktop. These records are used for account function and security, not to read private files on your device.

We retain account, payment and support records for as long as needed for service operation, security investigation, dispute handling or legal duties. When those purposes end, we follow our handling process to delete the record or remove direct identifiers, subject to applicable retention rules.

Yes. Account access and any data request are handled where local law permits and depends on local law. We apply the Privacy Policy to the records connected with your account, while specific rights, retention duties and verification steps can vary by Indonesian legal requirements.

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